Regional Head of Onshore & Service

Join Our Team as Regional Head of Onshore & Service for South Europe and South Africa at Wind1000, a FairWind Group Company!

The aim is to drive regional growth and operational excellence in the installation, service and maintenance sector. This professional will be responsible for overseeing the performance and development of the regional Onshore and Service Business Unit within the SE&A market, ensuring safely the delivery of high-quality service operations, managing ongoing projects profitably, and cultivating long-term partnerships with key customers.

Take the next step in your career today!

This role demands visionary leadership with a strong blend of technical expertise, financial acumen, and outstanding interpersonal skills to inspire a growing team, achieve business objectives, and strengthen FairWind’s reputation in the renewable energy market.

Reports to: Head of Operations and Head of Region

Responsibilities:

1. Leadership & People Management

• Establish clear performance goals for Project Managers team members and provide regular feedback to enhance individual and team performance.
• Oversee and manage Project Managers and their respective projects.

2. Profit & Loss (P&L) Accountability

• Manage the P&L for all ongoing installation, service and maintenance projects in the region, ensuring profitability and cost efficiency.
• Track and analyze financial metrics, identifying opportunities to improve revenue, reducing costs, and maximizing profitability.
• Ensure projects are executed on time, within scope, and in compliance with FairWind’s quality standards.
• Oversee resource allocation and project budgeting to optimize operational efficiency.

3. Customer Relationship Management

• Act as the primary point of contact for key customers in the region, fostering long-term relationships and ensuring customer satisfaction.
• Develop a deep understanding of customer needs and expectations to tailor service offerings and strengthen partnerships.
• Negotiate and oversee installation & service contracts, ensuring alignment with FairWind’s business objectives.
• Identify and pursue opportunities for expanding the scope of services with existing customers.

4. Business Development & Strategic Planning

• Monitor market trends, competitor activities, and customer demands to identify growth opportunities.
• Collaborate with Sales Department, other business units and stakeholders to leverage synergies and drive cross-functional success; Develop and uphold project management standards, processes, and best practices
• Provide management reports, set guidelines, and establish a governance framework to support project execution.
• Represent FairWind at industry events, conferences, and meetings to promote the company’s services and capabilities.

5. Operational Excellence & Safety Compliance

• Ensure adherence to all safety regulations and industry standards, maintaining a zero-incident workplace culture.
• Ensure projects are executed efficiently and consistently.
• Drive continuous improvement initiatives to enhance operational efficiency and service quality.
• Implement and monitor KPIs to track operational performance and identify areas for improvement.
• Oversee compliance with legal and regulatory requirements across all regional operations.

Requirements:

The Regional Head of Onshore & Service plays a pivotal role in balancing technical, financial, and interpersonal responsibilities. The following soft skills are essential to succeed in this role:

• Leadership & People Management (inspiring and motivating teams, empathy and emotional intelligence, conflict resolution, provide supervision and guidance, strong people management and project management skills)
• Communication Skills (clear and concise communication, active listening, negotiation skills)
• Customer-Centric Mindset (adaptability, problem-solving, relationship building)
• Strategic Thinking (big picture perspective, decision-making under uncertainty, vision and goal setting)
• Collaboration and Teamwork (cross-functional collaboration, building trust, flexibility)
• Resilience and Adaptability (stress management, adaptability to change, learning agility)
• Cultural Competence (cultural awareness, global mindset)
• Integrity and Accountability (ethical decision-making, ownership, transparency)

Education & Experience:

• Bachelor’s or master’s degree in engineering, Business Administration, or a related field.
• Minimum of 7-10 years of experience in installation, service and maintenance operations, preferably within the renewable energy or wind power sector.
• Proven experience in managing P&L responsibilities and driving profitability.
• Strong background in customer relationship management and business development.

Skills & Competencies:

• Excellent leadership and people management skills with a focus on team development and engagement.
• Strong financial acumen, with the ability to analyze data, manage budgets, and deliver results.
• Exceptional communication and negotiation skills to build lasting customer relationships.
• Strategic thinker with the ability to align operational decisions with long-term business goals.
• Deep understanding of safety and quality standards in the renewable energy sector, with focus on Service Activities.
• Willingness to travel frequently within the SE&A region and occasionally outside Europe.
• Fluency in Spanish and English (additional languages spoken are a plus).

What we offer:

• Stable employment in fast-paced environment
• Work in a company with an established position with market leading OEM’s
• Professional development and growth opportunities within a global organization
• Flexible working hours and the possibility to work from home (on certain days of the week)